Refund policy

Last updated: 16 July 2026

Cancellations

Orders cannot be cancelled once placed. Please check the product, quantity and delivery information carefully before completing checkout. We do not accept returns or provide refunds on change-of-mind grounds.

Exchange, missing-item and damage requests

If a kit is missing an item, arrives damaged or you wish to request an exchange because of an order issue, send an email to support@tinkermills.com with:

• Your name and order number.
• A clear description of the issue.
• Photographs of the item, kit and packaging.
• An unboxing video, if available.
• Any other information relevant to the request.

Supporting information helps us understand and review the issue. Recording an unboxing video is strongly recommended. Every request is reviewed individually based on the circumstances and available evidence. Submitting a request or evidence does not guarantee an exchange, replacement, refund or any particular resolution.

Digital access

Because TinkerTime kits include physical materials and access to digital PlayBooks, the condition of the kit and whether its digital access has been used may be considered when reviewing a request.

Applicable rights

This policy does not exclude or restrict rights or remedies available under applicable law.

Contact

Email: support@tinkermills.com
Business name: TINKERMILLS PRIVATE LIMITED
Address: BHIVE Workspace, No.112 AKR Tech Park, Kudlu Gate, Bengaluru, Karnataka, India. PIN - 560068